Insights / Retail observations

Planning a football shopper activation

We first published this guide in September 2025, ahead of the 2026 World Cup. Its planning questions remain useful for future football occasions: why is the event relevant to the brand, what will the shopper get from the activity, and how will the idea work in retail?

Planning a football shopper activation — retail observation

Start with the audience and occasion

Decide who you want to reach and what they are doing around the event. A fan watching with friends may have a different shopping mission from a family planning an afternoon together. Give the product a clear role in that occasion before choosing a campaign treatment.

Set the boundaries before the concept

Confirm the brand’s approved event associations, creative assets and promotional permissions with the responsible teams. The scope of the idea should follow those decisions. A campaign also needs a contingency for changes to timing, availability or the wider context.

Make participation understandable

If the activity includes a promotion, set out the shopper’s steps early. Ask what needs to be bought, how entry works and where the important information will be available. Review the experience on the device and in the setting where people will use it.

Connect the campaign to the fixture

Plan packaging, POS, retailer assets and digital content together. Keep a consistent central idea while allowing the execution to suit the space. Our SUPPORT HER project shows how one campaign included retailer-specific entry mechanics.

Agree what success will mean

Set the measurement questions before launch and identify who can provide the data. Entries, asset delivery and sales performance describe different things. Clear definitions make the review more useful when the campaign ends.

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